Cancellation Policy.

Your appointment at Stratum Clinics is with an expert dermatologist.

Their time is valuable, so we do ask you to please provide us with at least 24 hours’ notice if you would like to cancel your appointment. In the event that you cancel your appointment within 24 hours, a penalty of 50% of your appointment fee will become applicable.

This applies to self-funding, Embassy sponsored and insured patients. Your appointment can be cancelled between the working hours of 8am- 6pm Monday to Friday. We thank you for your understanding on this matter.