Stratum Clinics and all the consultants who work here are recognised by the main healthcare insurance providers. If you plan to use your medical insurance policy, you will need to contact your insurer ahead of your appointment to obtain a preauthorisation. We require your membership number and preauthorisation code by the time of your appointment in order to bill your insurer directly. If you do not have these, then you may self-fund your appointment and make a retrospective claim, although each insurer has different processes for this, and we recommend you familiarise yourself with your own insurers policy as they may not reimburse in full. We will provide you with a medical letter after your appointment and an invoice to support retrospective claims, but do not reimburse insurance shortfalls.
For global or international insurers we will accept Letters of Guarantee for treatment. If you do not have a letter, our policy is for you to self-fund and reclaim costs through your insurer. Please email or call us if you have any questions and the team will be able to advise.